ON24 is committed to one area of expertise: providing industry-recognized webcasting and rich media marketing solutions that are designed to meet performance, value, and reliability requirements for businesses of all types and sizes. Founded in 1998, ON24 offers a portfolio of webcasting products for internal and external communications, available as either licensed ASP products or turnkey outsourced solutions.

In 2006, ON24 conducted over 12,000 webcast events for more than 500 customers on 5 continents in a variety of languages. ON24 was ranked #14 in Deloitte's 2006 Silicon Valley Fast 50, a ranking of the 50 fastest growing software companies in Silicon Valley. ON24 was also ranked #252 on Deloitte's list of fastest growing companies in North America.

This is the time to get in on the ground floor of a stable, growing leader with innovative collaboration products and applications. If you are an out-of-the-box thinker and have a passion for success, ON24 offers unparalleled opportunities for your career development and financial gain.

JOB SUMMARY
The Product Support Specialist is responsible for the scheduling, setup, execution, and coordination of webcast related elements. This is a role which requires a highly detail oriented individual who is capable of working in a fast-paced, deadline driven environment. Product Support Specialists work flexible hours based on the volume of webcasts being produced at any given time.

JOB RESPONSIBILITIES

• Use ON24's proprietary online platform along with an assortment of other software applications to setup / build webcast components such as web pages, banners, professional emails, archives, and CD copies of webcasts.
• Perform other webcast related tasks as necessary, such as conference bridge scheduling, work order processing, and data input.
• Work in a client-facing capacity to provide training to webcast presenters and live webcast monitoring.

REQUIREMENTS

• Strong PC skills and a basic knowledge of HTML. Programming/web design experience is a definite plus.
• Experience with Microsoft Outlook, Word, Excel, PowerPoint, and Access.
• Excellent organizational and communication skills.
• The ability to work effectively with all levels of the organization to complete assigned projects within the specified timeline.
• A high level of integrity to maintain confidentiality about client related information.
• Ability to thrive in a rapidly changing environment while maintaining a high level of performance.
• Interest in learning about webcasting technologies and services

To apply for this position, please send your resume and cover letter to jobs@on24.com. Your subject line should read "Product Support Specialist"

No relocation assistance is provided - only local candidates will be considered.
No calls or agencies, please.

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