ON24
Engineering Services

ON24 Home > Services > Engineering Services

The ON24 platform provides a very high level of automation, flexibility, and customizability. ON24 recognizes that client requirements may require customized solutions. To address those needs, ON24 engineers are available to provide custom solutions for clients seeking to add functionality or to improve efficiency. Typical engineering services include:

Integration Services: Data Exchange (APIs)

  • Automate the reservation of online events and webcasts
  • Automate user register by passing registration data from your database to ON24
  • Integrate with ERP/CRM or proprietary systems including Siebel, Salesforce.com, PeopleSoft, Oracle, SAP, etc.
  • Retrieve user information including registration and detailed activity tracking data from online events back to your database for further analysis and reporting
  • Manual data uploads - provides the ability to upload an external file of users that can be used to ease user-registration

Analytics

  • Custom analysis of trends and patterns across different online events and webcasts
  • Analysis of user preferences, behavior, and interests as expressed by user actions during a webcast
  • Extract meaningful patterns from demographic information to help target marketing messages to the appropriate audience

Custom Engineering

  • Custom Reporting: Data that is regularly needed in a particular format not covered by our comprehensive standard reporting modules can be extracted into an automated, secure, online report, with facilities to export it to Microsoft Excel or PDF formats.
  • Platform Customization: Modify the ON24 platform to address specific client efficiency requirements or to add specific features needed by you.

Business Process Automation
Webcasting and online events are relatively new, and in many ways have not been fully integrated into the world of corporate communications. ON24 can be your partner in developing efficient workflows to automate various tasks into a smooth, efficient, and automated process.



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