Grow your career with ON24
We are looking for talented, passionate people who share our vision of helping companies engage, understand and build relationships with their audience in a digital world. With our leading sales and marketing platform for digital engagement, your work will impact how global businesses drive revenue growth throughout their enterprise. Apply today!
ON24 by the numbers
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66%
ARR from enterprise customers
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480+
employees worldwide
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6
company international offices
Employee benefits
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Time when you need it
ON24 encourages a work-life balance with personal time, company holidays, wellness days, personal days and unlimited vacation time (for US employees).
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Corporate culture
ON24 fosters a collaborative culture, prioritizing team time and celebrating milestones. We encourage team lunches, offsites, and parties.
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Health and wellness
The health and wellbeing of our employees is a top priority. We offer our employees a generous range of health and welfare plans.
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Compensation
ON24 offers competitive salaries and retirement plans, including a 401(k) with matching. We provide equity compensation and an ESPP.
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Time when you need it
ON24 encourages a work-life balance with personal time, company holidays, wellness days, personal days and unlimited vacation time (for US employees).
-
Corporate culture
ON24 fosters a collaborative culture, prioritizing team time and celebrating milestones. We encourage team lunches, offsites, and parties.
-
Health and wellness
The health and wellbeing of our employees is a top priority. We offer our employees a generous range of health and welfare plans.
-
Compensation
ON24 offers competitive salaries and retirement plans, including a 401(k) with matching. We provide equity compensation and an ESPP.
Employee testimonial
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ON24 has assisted in my career development by giving me a first-hand look into the tech industry and ways to be a successful strategic partner for our clients.
Abby Claussen, Manager, Onboarding & Solutions, ON24 -
I joined ON24 with the desire to grow professionally in an international environment. Upon joining, I was given a warm welcome from my colleagues, and am thoroughly enjoying the culture we are building together.
Vismaya Wilson, Human Resources Manager – EMEA, ON24 -
ON24 has helped me to develop by improving my pace of operation and problem-solving. Working with customers inherently poses challenges and problems that require deep thinking and strategic moves. It is a game of chess every day. I have seen myself grow professionally as a result.
James Springhetti, Director, Expansion – Commercial, ON24
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2023-2024 IDC MarketScape
ON24 Named a Leader in 2023-2024 IDC MarketScape for Virtual Events Applications
Learn more -
TrustRadius “Most Loved” Award
ON24 Honored with TrustRadius “Most Loved” Award by Customers in 2024
Learn more -
TrustRadius “Best of Awards”
ON24 Sweeps the TrustRadius “Best of Awards” in 2023
Learn more
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2023-2024 IDC MarketScape
ON24 Named a Leader in 2023-2024 IDC MarketScape for Virtual Events Applications
Learn more -
TrustRadius “Most Loved” Award
ON24 Honored with TrustRadius “Most Loved” Award by Customers in 2024
Learn more -
TrustRadius “Best of Awards”
ON24 Sweeps the TrustRadius “Best of Awards” in 2023
Learn more
Interview process & timeline
Step 1: Find the job you’re interested in
Explore our Open Positions page to browse available opportunities categorized by team and location.
Step 2: Submit your application
You can expect to hear from a member of our Talent Acquisition team within 2 weeks.
Step 3: An introductory phone call with Talent Acquisition
This will allow us get a deeper understanding of your background while providing you with valuable insights into the role and our company.
Step 4: Interview with team members
You will interview with various team members who are integral to this role and with whom you would closely collaborate.
Step 5: Offer
Our offers will be tailored to experience and location, comprising of a competitive salary, bonus (where applicable), equity and a comprehensive benefits package.
Step 6: Join the team!
After you sign your offer, we will kick off our onboarding process to make you an official part of ON24!
Current openings
Customer Success Manager
United States - Remote
Customer Success Manager
United States - Remote
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
This is a remote position.
- Act as a trusted advisor to the end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value
- Conduct frequent reviews with accounts to determine customer satisfaction, risk, and drive KPI’s
- Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
- Act as client point-of-contact to ensure successful execute of all client engagements.
- Consistently meet project timelines and ensure client expectations are exceeded
- Onboard new customers to hit key milestones. These activities are in partnership with cross functional teams to facilitate account setup, implementation, training, and ongoing account review and modification
- Assist with the renewal process for annual renewal of accounts
- Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to improve operational processes and act as voice of the customer with those teams to drive better customer results.
- Document all communication with users and accounts accurately and in a timely manner via system tools.
- Ensure customer’s have ongoing guidance and access to the supporting tools ON24 hosts to support enablement including; client training portal, knowledge center, platform support ticketing system (chat, email and phone).
- At least 2 years of work experience in Customer Success Management
- A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
- The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
- Professional experience with Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce
- Excellent organizational, planning, and communication skills
- Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented
- Proven ability to collaborate and build strong relationships with customers especially at the Executive level
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Unlimited PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
- Fitness and wellness perks including discounted memberships with 24 Hour Fitness
#LI-TR
#LI-Remote
#LI-United States
Event Manager
United States - Remote
Event Manager
United States - Remote
- Providing an enhanced ON24 experience to ON24’s customers and attendees
- Strategic consultation and planning of a customer’s event
- Event setup and live event support
- Event de-brief and strategic review of success metrics.
- Provide consultation, preparation, planning, and execution of events
- Perform event related tasks, such as conference bridge scheduling, data input, answering event audience member inquiries, location design edits and custom reports generation
- Act as product and subject matter expert
- Actively participate and contribute in strategy discussions ensuring customers meet program goals and success metrics
- Providing technical support and guidance during project implementations
- Drive customer satisfaction with excellent customer service
- Coordinate with all point of contact persons to manage the delivery of key event related elements
- Perform webinar and virtual event related activities as necessary
- Create and maintain collaborative customer documentation
- Bachelor’s degree or equivalent experience
- Experience with Adobe Creative and Microsoft Office product suites
- Strong technical skills and some knowledge of HTML and/or CSS
- Well organized and able to provide high quality work 100% of the time
- An interest in learning about virtual events technologies and services
- Integrity, creativity, high standards, persistence, and achievement oriented
- Ability to thrive in a rapidly changing environment
- Sense of urgency to provide a rapid response to customer requests
- Ability to communicate and collaborate effectively
- Understanding of project management fundamentals
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Unlimited PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
- Fitness and wellness perks including discounted memberships with 24 Hour Fitness
Senior Field Marketing Manager - North America
United States - Remote
Senior Field Marketing Manager - North America
United States - Remote
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
- Develop regional field marketing plan for North America; focused around live & virtual events and experiences that deliver against business/marketing priorities, including brand awareness, demand generation and thought leadership.
- Partner with sales leadership on overall needs, strategy, and focus areas
- Develop field programs to engage targeted segments of prospects and customers and drive results
- Partner with key stakeholders in Product, Sales, Marketing and Regional teams to align on strategy, plan, investments, and performance metrics
- Work with sales and SDR partners to develop and execute best-in-class field activities to drive results
- Execution of integrated marketing programs to support regional sales initiatives across multiple sales segments
- Own and run all elements of local field activities that support pipeline, including promotion, event logistics, field enablement, and follow-up, eg local lunches & dinners, sporting events, virtual roundtables, direct mail and more
- Develop a strong relationship with sales partners and create a consistent feedback loop to optimize programming
- Regularly track and provide data and insights on field activity performance to marketing and sales leadership
- Set targets and goals, define measurement framework, deliver reporting/ROI analysis against event investments
- Consistently make recommendations and optimizations to improve results based on performance data
- Main business KPIs will be program efficiency and effectiveness in terms of: responses & engagement, contribution to pipeline, acceleration of pipeline, and revenue growth
- BA/BS in marketing, business, economics or equivalent quantitative discipline
- 7+ years of marketing experience in B2B SaaS company, 3+ years of field or event marketing experience
- Experience using ON24 a huge plus
- Proven track record of creating and executing field marketing campaigns using tactics that include in-person and virtual events, webinars, email, digital advertising, direct mail and more
- Inquisitive and innovative - test and learn mentality with a hunger to leverage the latest technology and methods to drive growth
- Comfortable creating reports for campaigns and accounts & contacts through Salesforce.com, or DOMO
- Experience using analytics to draw insights & continually optimize campaigns
- Strong analytical, problem-solving, and decision-making skills; data driven mindset
- Strong project management skills, highly organized and strong attention to detail
- Motivated, self-starter attitude, ready to come to the table with ideas
- Ability to work independently as well as in a team-oriented environment
- Excellent written and oral communication skills
Customer Marketing Manager - 6-12 Month Contract
United States - Remote
Customer Marketing Manager - 6-12 Month Contract
United States - Remote
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
Responsibilities:
- Create & execute strategies for engaging customer to optimize the customer journey, including onboarding, driving product adoption and fueling upsell opportunities
- Execute communications on product advancements, product release and thought leadership to customers
- Executional support across variety of customer campaigns and programs, including events, workshops, annual conferences, awards programs, and nurture campaigns
- Identify top reference accounts and cultivate champions, working with PR and Content team to create strong customer case studies, quotes, references, stories.
- Collaborate with customers to uncover the measurable, business impact results of their work with ON24
- Work closely with Customer Success & Sales departments to generate inbound and outbound channels for sourcing and developing customer success stories
- Collaborate with Operations and Demand Generation team to build scalable, multi-channel experiences across website, email, webinars and in-product communications
- Partner with stakeholder teams to support strategic programs for retention and expansion objectives
- 3+ years of relevant marketing experience (customer marketing, product marketing or B2B), with customer-facing or client service experience a plus
- Martech/SaaS marketing experience a plus
- Experience using marketing, sales and customer success technologies, including Salesforce, Totango, Domo, Pendo and ON24
- Experience managing and cultivating a customer advocacy program via Influitive or similar tool, is a plus
- Ability to think creatively while making decisions based on data
- Motivated and confident self-starter who thrives in fast-paced marketing environments
- Teamwork skills a must, proven ability to collaborate with other functions in the company
- Ability to execute multiple projects simultaneously and complete projects with tight deadlines
- Collaborative, can-do, innovative, and creative mindset
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
Account Executive - Enterprise
United States - Remote
Account Executive - Enterprise
United States - Remote
Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Enterprise Account Executive at ON24, you’ll be responsible for sales of our suite of webcasting tools to new named accounts. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.
Responsibilities:
- Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
- Conduct presentations and product demonstrations.
- Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
- Achieve all individual activity and revenue targets set by the company.
- Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
- Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
- Keep current with all ON24 product information, pricing and contract terms.
- Travel, as required, to meet prospects and customer face-to-face.
Skills & Experience:
- A Bachelor's degree in communication, business, marketing, or related field or relevant experience
- 4+ years of direct B2B SaaS selling experience
- Selling into marketing, corporate communications preferred
- Demonstrated experience being able to conduct online sales presentations and product demonstrations.
- Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
- Experience seeking out and closing business with new companies while exceeding sales quotas.
- Strong technical aptitude.
- Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers.
- Highly developed organizational, planning and management skills.
- Strong detail orientation with numbers, follow through and contract details.
- Superior written and oral communication skills.
- Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
Perks & Benefits:
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Generous unlimited PTO policy and wellness days to log off and recharge (including 11 company-wide holidays, Floating Holiday, 2 Floating Wellness days)
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
The base pay range for this position is $135,000-$150,000. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records
Enterprise Sales Development Representative
United States - Charlotte
Enterprise Sales Development Representative
United States - Charlotte
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
Role Overview:
The Sales Development Representative is responsible for generating new business opportunities for our Sales team. Our SDR’s are trained to promote and educate customers and prospects on our market-leading Digital Experience Platform.
Successful Sales Development Representatives have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.
Responsibilities:
- Identify potential customers, create target lists, and generate new pipeline/business opportunities for the company by penetrating key accounts
- Conduct daily outbound calls, emails and LinkedIn messages
- Efficiently manage a high volume of inbound communications (phone, email).
- Manage, track, and report all activities and results using Salesforce and Outreach.
- Collaborate alongside sales to qualify customers, build pipelines, and drive deals.
- Schedule calls and meetings between qualified leads and the Sales team.
- Cross-functional collaboration with both Sales and Marketing
Skills & Experience:
- Organized self-starter with solid time management skills.
- Strong communications skills, both oral and written, in addition to excellent listening skills and a positive, engaging phone presence.
- Bachelor's degree or equivalent years of sales experience required.
- Experience in roles involving calls, emails, or prospecting targets.
- Ability to collaborate with different peers across the organization (team player attitude)
- Consistent achievement of year over year quota attainment in new revenue
- Learning how to anticipate and prepare for objections
- Demonstrating adaptability and flexibility as part of an ever-growing sales organization
- Managing a high volume of accounts with a strategy on prioritization of your accounts and time
- Experience with tools such as SalesForce.com, Outreach, ZoomInfo, Office365, 6Sense, and Regie is a plus.
Perks & Benefits:
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Unlimited PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
- Fitness and wellness perks including discounted memberships with 24 Hour Fitness
The base pay for this position is $58,656. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.
EEOC:
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
#LI-TR
#LI-Charlotte
Account Director - Life Sciences
United States - Remote
Account Director - Life Sciences
United States - Remote
- Develop and execute a sales strategy for our Life Sciences vertical in the Americas, aligned with the company's vision to drive growth and revenue.
- Achieve top-line bookings and revenue goals across commercial and medical affairs within accounts.
- Create and implement strategic account plans to maximize sales coverage and engagement with stakeholders at all levels.
- Identify and map key stakeholders in target accounts; develop and execute sales and outreach plans to position the company and generate leads.
- Present, promote, and sell services and solutions to prospective customers, ensuring participation in all relevant RFIs and RFPs.
- Close new business deals and expand accounts, meeting or exceeding quotas by conducting qualification calls with C-level executives and department leaders.
- Identify new prospects from inbound leads and self-sourced opportunities.
- Convert opportunities into business by developing proposals and conducting pitches with business unit leadership and operations teams.
- Cultivate and maintain long-term relationships through excellent communication and interpersonal skills.
- Develop and manage annual, quarterly, and monthly territory business plans.
- 7+ years of experience in a B2B SaaS organization
- 5+ years of experience in sales and business development within the life sciences industry, with a particular focus on large pharmaceutical organizations. Proven experience in omnichannel approach, data analytics, and medical marketing
- Demonstrated ability to manage complex projects, ensuring alignment with strategic goals.
- Strong existing relationships with key business decision makers in pharmaceutical and life sciences companies, facilitating easier market penetration and partnership opportunities.
- Strategic and Analytical Thinking: Structured thinking and robust business acumen, enabling the development of comprehensive sales strategies and account plans.
- Awareness of emerging technology trends and their potential impact on product commercialization in the life sciences, ensuring the ability to adapt and leverage new technologies for competitive advantage.
- A history of achieving and exceeding sales targets and revenue goals, demonstrating a strong ability to drive business growth.
- Experience working collaboratively with marketing, product development, and customer success teams to deliver cohesive and effective strategies.
- Ability to navigate and succeed in diverse and complex global markets, understanding regional nuances and leveraging them for strategic advantage.
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Unlimited PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
- Fitness and wellness perks including discounted memberships with 24 Hour Fitness
Sales Development Associate
United States - Charlotte
Sales Development Associate
United States - Charlotte
Role Overview:
The Sales Development Associate is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition and Expansion organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship from ON24’s top salespeople.
Successful Sales Development Associates have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.
Responsibilities:
- 90% Calling marketing-generated (inbound) leads to qualify and schedule meetings for the sales team.
- 10% Miscellaneous tasks such as email campaigns and other tasks.
Skills & Experience:
- A hunter mentality to find and cultivate new business.
- Bachelor's degree or equivalent years of experience preferred.
- Experience and previous success with prospecting and selling via phone.
- Proven success in a role with weekly, monthly, and quarterly targets.
- Must be a self-starter who is able to drive self towards goals.
- Strong capacity to develop relationships quickly over the phone.
- Skilled at prospecting for new business by discovering need for ON24 solutions.
- Comfortable with detailed conversations both at a business and a technical level.
- Strong written and verbal communication, time management skills, and team orientation.
- Ability to build cross-functional relationships.
- Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus
Perks & Benefits:
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Unlimited PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
- Fitness and wellness perks including discounted memberships with 24 Hour Fitness
The base pay for this position is $21.50 per hour. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.
EEOC:
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
#LI-TR
#LI-Charlotte
Account Executive, Enterprise (APAC)
Australia - Sydney
Account Executive, Enterprise (APAC)
Australia - Sydney
Responsibilities:
- Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
- Conduct presentations and product demonstrations.
- Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
- Achieve all individual activity and revenue targets set by the company.
- Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
- Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
- Keep current with all ON24 product information, pricing and contract terms.
- Travel, as required, to meet prospects and customer face-to-face.
- A Bachelor's degree in communication, business, marketing, or related field or relevant experience
- 5+ years of direct B2B SaaS selling experience
- Selling into marketing, corporate communications preferred
- Demonstrated experience being able to conduct online sales presentations and product demonstrations.
- Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
- Experience seeking out and closing business with new companies while exceeding sales quotas.
- Strong technical aptitude.
- Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers.
- Highly developed organizational, planning and management skills.
- Strong detail orientation with numbers, follow through and contract details.
- Superior written and oral communication skills.
- Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
Account Executive, Enterprise Expansion EMEA
United Kingdom - London
Account Executive, Enterprise Expansion EMEA
United Kingdom - London
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
- Grow the ARR (Annual Recurring Revenue) in an assigned set of existing Enterprise accounts by successfully managing client renewals and generating new upsell and expansion opportunities
- Map accounts and whitespace in your territory, prospect, secure meetings and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT and procurement.
- Collaborate closely with the ON24’s SDR Team to strategically prospect into new business units.
- Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
- Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
- Conduct presentations and product demonstrations.
- Achieve all individual activity and revenue targets set by the company.
- Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
- Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
- Keep current with all ON24 product information, pricing and contract terms.
- Travel, as required, to meet prospects and customer face-to-face across the EMEA region
Requirements
- 8-10+ years of direct sales experience, within B2B SaaS company. Industry experience a plus; selling into marketing, corporate communications, and/or training preferred.
- Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
- Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
- Strong technical aptitude.
- A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.
Qualifications
- Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
- Ability to create successful sales strategies for ON24 products and/or services.
- Must possess highly developed organizational, planning and management skills.
- Strong detail orientation with numbers, follow through and contract details.
- Must have superior written and oral communication skills.
- Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
- Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
- Creativity, persistence, integrity, curiosity, and the will to succeed.
- Health benefits designed to fit the needs of you and your family
- Generous PTO policy and wellness days to log off and recharge (including 11 company-wide holidays, Floating Holiday, 2 Floating Wellness days)
- Employee Stock Purchase Plan
- Reimbursements covering home office expenses, mobile phone use, and classes for professional and personal development
Account Manager - EMEA
United Kingdom - London
Account Manager - EMEA
United Kingdom - London
- Grow the ARR (Annual Recurring Revenue) in an assigned set of existing Enterprise accounts by successfully managing the renewal process.
- Track, organize, and close a large volume of pending renewal opportunities.
- Work closely with the Account Executive team to help prepare and present strategic renewal proposals. This includes preparing renewal budget options and presentations.
- Work with the Account Executives to prepare proposals for mid-term upsell and expansion opportunities.
- Log sales activity (opportunities stages, revenue forecast, next steps) in Salesforce.com.
- Get contracts executed.
- Obtain and process Purchase Orders. Work with the ON24 Finance team to track payments and follow up with clients on outstanding items.
- Achieve all individual activity and revenue targets set by the company.
- Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
- Keep current with all ON24 product information, pricing and contract terms.
- Must possess highly developed organizational, planning and management skills.
- Ability to build strategies to prioritize accounts and time
- Ability to collaborate with different peers across the organization (team player attitude)
- Strong detail orientation with numbers, follow through and contract details.
- Must have superior written and oral communication skills.
- Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to interact with customers.
- Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
- Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
- Creativity, persistence, integrity, curiosity, and the will to succeed.
- 2-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
- Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
- Strong technical aptitude.
- A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.
- Health benefits designed to fit the needs of you and your family
- Generous PTO policy and wellness days to log off and recharge (including 11 company-wide holidays, Floating Holiday, 2 Floating Wellness days)
- Employee Stock Purchase Plan
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
Account Executive, Commercial 1
United States - Remote
Account Executive, Commercial 1
United States - Remote
- Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies. DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
- Conduct online presentations and product demonstrations.
- Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
- Achieve and exceed individual activity and revenue targets.
- Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
- Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
- Keep current with all ON24 product information, pricing and contract terms.
- A true “hunter” mentality who strives for the close.
- Demonstrated experience driving new business with all levels of contacts within and organization.
- Successful track record of achieving and exceeding quotas.
- Ability to implement and drive sales strategies for ON24 products and/or services.
- Must possess highly developed organizational, planning and management skills.
- Strong detail orientation with numbers, follow through and contract details.
- Must have superior written and oral communication skills.
- Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements.
- A Bachelor's degree in communication, business, marketing, or related field or relevant experience
- 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
- SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Unlimited PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
- Fitness and wellness perks including discounted memberships with 24 Hour Fitness
#LI-CS1
#LI-Remote
#LI-United States
Account Executive, Commercial 1 - EMEA
United Kingdom - London
Account Executive, Commercial 1 - EMEA
United Kingdom - London
Responsibilities:
- Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies. DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
- Conduct online presentations and product demonstrations.
- Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
- Achieve and exceed individual activity and revenue targets.
- Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
- Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
- Keep current with all ON24 product information, pricing and contract terms.
- A true “hunter” mentality who strives for the close.
- Demonstrated experience driving opportunities with all levels of contacts within an organization.
- Successful track record of achieving and exceeding quotas.
- Ability to implement and drive sales strategies for ON24 products and/or services.
- Must possess highly developed organizational, planning and management skills.
- Strong detail orientation with numbers, follow through and contract details.
- Must have superior written and oral communication skills.
- Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements.
- 1 - 3 years of sales development experience, ideally B2B sales at a software company.
- SaaS sales experience a plus; selling/positioning into marketing, corporate communications and/or training preferred.
- Health benefits designed to fit the needs of you and your family
- Generous PTO policy and wellness days to log off and recharge (including 11 company-wide holidays, Floating Holiday, 2 Floating Wellness days)
- Employee Stock Purchase Plan
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
Vice President & Managing Director - EMEA
United Kingdom - London
Vice President & Managing Director - EMEA
United Kingdom - London
ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.
Opportunity Overview
ON24 is seeking a VP/MD EMEA to run the region. This individual will be a revenue-focused general manager who can bridge operational and sales leadership. We are looking for an individual who can drive the EMEA business to hit aggressive revenue targets and continue to scale operations outside of the USA. Just as importantly, we are looking for someone who will be additive to the ON24 culture, will be invested in developing his/her team and be highly contributory at executive team level.
General Management and Operations
- ‘Live and breathe’ the company values, driving a culture in EMEA that is consistent with the rest of the global business
- Mentor the fantastic team in region, prioritizing their personal development and building career plans for top performers
- Take the lead in executing the business plan of ON24 in EMEA
- Evaluate, recruit and retain top-tier talent to execute the plan
- Ensure the EMEA business is running on the right set of consistent KPIs
Revenue Leadership
- Drive predictability and excellence into the commercial functions of ON24 EMEA
- Nurture cross-functional collaboration across the regional leadership team to achieve all revenue and financial targets
- Ensure that ON24 has the right team in place to continue its revenue growth
- Act as a regular executive sponsor in strategic accounts and partnerships, supporting sales staff on the ground
- Successfully execute the go-to-market plan in EMEA for ON24, both directly and through key partners
- Taking a hands-on approach to general management
Executive Contribution and Strategy
- Publicly represent ON24 as a senior executive
- Be part of the executive team, heavily contributing to strategy and sharing best practice
- Working with key stakeholders globally to distil and communicate success and best practice in the field to ON24’s team
- Play a lead role in building the market strategy and operating plan for ON24 in EMEA
Skills & Experience:
- Experience of running a region of similar scale (P&L ownership) for a US-based company and proven understanding of the importance of managing cross functional stakeholders
- An advocate for creating a diverse and inclusive work environment
- A strong background in SaaS (marketing tech/analytics strongly preferred) • A track-record of building, scaling and mentoring high-performance sales teams
- Proven ability and track-record in implementing effective appraisal structures for employees under your care
- Experience of running a rigorous sales operation, demonstrating both a quantitative and qualitative approach
- A strong tract-record of overachieving regional quotas
- A strong communicator; excellent written and oral skills
- Strong financial and business acumen
- Experience engaging with press, investors and analysts.
- The proven ability to build a culture of excellence and innovation
Order Administration & Billing Specialist
United States - San Francisco
Order Administration & Billing Specialist
United States - San Francisco
- Assist the Manager, Billing and Collections with overseeing the operations of the Billing department while also performing their own duties in Billing.
- Assist management with process implementation, systems automations, and policy improvement initiatives.
- Collaborate with management on reporting, metrics, forecasting, and planning.
- Ensure that all billing deadlines are met.
- Partner with other internal stakeholders in order to resolve complex and time-sensitive billing issues.
- Provide exceptional customer support to both internal and external customers.
- Generate invoices on a daily basis.
- Participate in the transition from a manual billing process into a system-automated billing process.
- Maintain meticulous system notes and up-to-date customer information within Microsoft Dynamics Great Plains.
- Complex reconciliation for customers with multiple contracts, business units, and purchase orders.
- Ability to quickly and efficiently submit and track invoices in various external portals.
- Partner with the Collections Team in order to resolve billing disputes.
- Maintain impeccable records of all billing and credit transactions requiring management override and exception handling.
- Special projects assigned by manager
- 1+ year billing experience
- SaaS, marketing, media space experience is a plus.
- Experience in high-growth business environment.
- Extensive experience with high volume, low dollar transactions.
- Ability to effectively communicate with people in all levels of the company.
- Strong attention to detail, exceptional negotiating and organizational skills; capacity to multi-task and manage competing priorities.
- Must be comfortable in a fast-paced environment
- Experience with NetSuite and Salesforce preferred but not required
- Proficient in MS Office.
- Accounting or Finance degree preferred
- Must be willing to work overtime as needed.
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Generous unlimited PTO policy and wellness days to log off and recharge (including 11 company-wide holidays, Floating Holiday, 2 Floating Wellness days)
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
#LI-San Francisco